Broadway Casino Birmingham

4.9

Jay Hawkridge

22:43 22 Feb 26

My time with Debbie at Buckden Dental can only be described as one of the best things to ever happen for my self-esteem and self-confidence.When I first joined, my teeth were in a state of disrepair due to neglect, and I was extremely nervous about seeing a dentist. From day one, Debbie made me feel secure, safe, and genuinely acknowledged, without any judgement at all.After multiple treatments, my teeth have never been in better condition, and throughout every stage of the process she has been professional, knowledgeable, and reassuring. I will genuinely miss visiting her, and I want to extend this as a formal thank you for changing more than she may realise about how I see myself.A special shout out also to hygienist Georgiana who, again, understood my needs, what has led me to my situation, and for handling this with care and empathy.Otherwise, communication could definitely be improved, as could the booking of treatments and the overall management of the clinic. There are often very limited options on the portal for online-booked appointments, and when this was raised, I was told to call and book instead... making the online system rather inefficient if not all available time slots are actually offered. This makes booking appointments unnecessarily difficult for some, especially during working hours.I would strongly recommend improving accessibility for patients so they don’t have to rely on phone calls along with a small selection of appointments offered online. It shouldn’t be the patient’s responsibility to navigate unnecessary barriers just to book an appointment.A more streamlined running of the clinic would elevate this to six-stars instead of five.

Sally

10:52 18 Feb 26

I used to hate going to the dentist with a passion! However Debbie has been patient & worked with me. She's gotten to know me - I can now raise my hand & she will stop, immediately.She talks me through what's going to happen if it's out of the ordinary & checks in regularly. My teeth & gums are the best they've ever been! 0-1 bleed when she does the prick test. I no longer spit blood every time I brush.Genuinely, look forward to my dentist appointment to see how good my teeth are! The hyginest is wonderful too, very stern but has great advice & is understanding of anxiety.Reception is welcoming & friendly too. All in all, highly recommend & worth the money

Malcolm Phillips

17:08 07 Feb 26

My first appointment with Buckden Dental for a broken tooth. A very smart, modern reception/waiting area with very friendly knowledgeable reception staff. The appointment with Dr Kamaljit involved an examination, x-ray and a discussion on the treatment options available. The surgery itself was very modern and the equipment on display was very comprehensive and impressive. Dr Kamaljit explained everything to me clearly and calmly and was obviously a very knowledgeable professional.Overall, an excellent experience from an extremely well set up and friendly practice, from reception through to treatment.

Helena Baxter

16:43 21 Jan 26

Amazingly good dental practice. Good communication, friendly and feel fully informed of all decisions. The nurse was fabulous at taking blood - didn't feel a thing! Overall treatment was painless and very caring.

Paul Bacon

11:15 08 Jan 26

Very nice staff professional curtious kind and gentle. With a warm and welcoming surgery. Reception is great at reminding me so I never miss an appointment. I look forward to seeing and being seen by my dentist and hygienist. I highly recommend Buckden Dental. A1+ 5*.....

Peter Kisgeretz

20:58 06 Jan 26

Thank you Georgina and the entire staff for the excellent care and kindness you always provide. I truly appreciate your professionalism and the welcoming environment you create. It makes every visit a positive experience!

Kathy Lucier

15:30 24 Dec 25

Hands down best dentists I’ve ever used. All so professional yet super friendly and lovely. Even today, Christmas Eve of all days, in the face of a medical emergency for one of their own staff their professionalism shone through and the still managed to give my son his dental check!! Honestly, just the best. ❤️

Focus4growth

21:41 20 Nov 25

I’ve just switched dental practices and I’m so glad I did.The team at Buckden Dental Clinic are excellent.The quality of care is brilliant and the staff are very supportive.Highly recommend. ⭐️⭐️⭐️⭐️⭐️Update- just had my first hygienist appointment and I have to say it’s the most comfortable and thorough clean I’ve ever had.Georgiana is so lovely and such a great hygienist.An all round brilliant team.

Elizabeth Cornall

10:49 19 Nov 25

Always so friendly and kind. I am so extremely anxious at the dentist, and this is the first time in my adult life I have felt comfortable returning regularly. I’m very grateful, thank you to everyone who has helped me overcome my fears and improve my dental health significantly

Ann burditt

09:58 19 Nov 25

Had my first appointment at Buckdon Dental Clinic last week for a check up, I was made to feel very comfortable from the moment I walked in. All staff were very courteous, and a thorough check up of my mouth and teeth was carried out, and another appointment made for the work I needed doing in less than 4 weeks. I speak highly of the dentist I saw. and so pleased that I've managed to find a Dental Practice like this one, who gives such care to their patients.

Josh Pembery

14:12 08 Nov 25

Short version; A huge thank you to Debbie, Georgiana and everybody else in the team. All of the staff at Buckden Dental Clinic are extremely welcoming, warm and friendly. If you are nervous about dentists, like I used to be, then this is 100% the place for you to go.The detailed version;I wanted to take the time to write a detailed review of Buckden Dental Clinic because of the impact it’s had on my life and confidence. I didn’t go to the dentist for a long time (over 15 years) and as you can imagine over time my dental hygiene got worse to the point I was both embarrassed about going to the dentist, and afraid of the amount work that might be required.The reception team are all lovely! They’re extremely friendly and inviting and got me seen and signed up on the same day when I called up one day for an emergency appointment due to an extremely bad toothache. I explained to them that I was nervous, and they paired me with Debbie whom they explained is fantastic with nervous patients.Debbie is an absolute star and immediately made me feel more relaxed and comfortable, dismissing any worries I had about my “bringing a dirty car to an MOT” mindset and immediately went to work in checking my teeth reassuring me that there wasn’t nearly as much work needed as what I had worked myself up into expecting. To put it into perspective how much Debbie has helped my mindset to allow me to relax, I had to catch myself nearly falling asleep during a filling!I was also referred to the clinic’s dental hygienist, Georgiana. This was probably the part I was least looking forward, worried about how much it was going to hurt. Georgiana is brilliant, she used plenty of numbing cream for my first session and would constantly check on me and re-assure me throughout the process - which was nowhere near as bad as I thought it was going to be. The confidence difference I have in my teeth after the work Georgiana has done is night and day. I used to do my best to not let me teeth show in any situation, and now I can laugh and smile without needing to worry!Truly, I would like to thank everybody at the Buckden Dental Clinic for being so welcoming and completely changing my mindset about going to the dentist - and a special thank you to Debbie and Georgiana for the wonderful work you have done for me.

Helen Darby

08:49 06 Nov 25

As always a very warm welcome, the orthodontist Natasha was just amazing so calming (I am a nervous patient) explained everything and put me at ease. If you are like me and get very nervous then I would highly recommend Buckden Dental Clinic you are in safe hands, they are so understanding, take their time and talk you through eveything.

Trish

16:17 23 Oct 25

Dr. Aishah is absolutely amazing! From my very first appointment, she filled me with confidence and made me feel completely at ease. She takes the time to listen, explains everything clearly, and genuinely cares about her patients. Her professionalism, kindness, and attention to detail are exceptional. Every visit is a positive experience, and I always leave feeling reassured and well looked after. I can’t recommend Dr. Aishah highly enough — she truly goes above and beyond!The reception team is outstanding—always professional, efficient, and kind. They set the tone for excellent service from the moment you walk in.

S Brown

12:11 16 Oct 25

Buckden Dental Clinic is an absolute gem. From the moment you arrive, you’re greeted with a genuine smile and made to feel completely at ease. The waiting area is bright, comfortable, and even has free Wi-Fi — small touches that make a difference. The whole place has a calm, relaxed atmosphere, and the facilities are truly state-of-the-art.My dentist takes the time to explain everything clearly, with excellent communication and real care for their patients. You never feel rushed, and the attention to detail is second to none. It’s such a refreshing experience — professional, welcoming, and reassuring from start to finish. Highly recommend.

Sam Pullar

12:29 30 Sep 25

I already had left a 5-star review after my first visit, but I don't think it does the service justice, so I wanted to elaborate.I have always been deathly afraid of dentists, to the point I hadn't been for 20 years, knowing my teeth were in bad shape. I had a crisis this year that I knew would result in me having to visit a dentists. I found Buckden highly recommended online, but I still thought I'd have the worst time. I knew I'd have to have a number of extractions, and a long treatment plan, which really scared me, I remember turning up for the first time, shaking and crying too scared to open the door I couldn't even sit in the waiting room!Anyway, I have now had those extractions. I have visited Buckden 6 times now, and I cannot express how grateful and thankful I am for Aishah (my dentist) and all the staff there who truly make me feel comfortable, calm, respected, and cared for from start to finish, I have never had a service I can recommend more.I can firmly say now that the terror has faded away, and I genuinely have full faith and full knowledge that I'm in the safest hands. If you're looking online for reviews like I was, deathly afraid, terrified of what it's going to be like, I couldn't recommend Buckden more. It truly is the best thing I have ever done, the best thing I have ever found and it has changed my life.Thanks Buckden!

Sophie Lines

13:09 29 Sep 25

Always brilliant! Dentist are friendly and knowledgeable and really make you feel at ease. Georgiana the hygenist is amazing, she listens, cares and is so friendly. I would highly recommend

Nicki Binks

07:50 24 Sep 25

I had an appointment with dental hygienist team Georgiana & Kerry yesterday and was really impressed. I usually dread these visits but this time it was a completely different experience. Georgiana is not only very skilled and knowledgeable but also clearly loves her job which really came across. She explained everything in a way that was helpful and easy to understand, and gave me lots of great advice I can actually use. I left feeling much more positive than I ever have after a hygienist appointment - she made a real difference. Highly recommended!

Rod Collins

17:37 13 Sep 25

Had an emergency appointment last Monday as I had sheared a front tooth vertically in half. The temporary build up of tooth was remarkable as it was very realistic looking and strong. I hope proposed cap looks as good. As always exemplary service.

Brenda Hennessy

18:41 04 Sep 25

I saw the hygienist and dental assistant today and both were exceptionally kind and reassuring, recognising I am quite a nervous client. The hygienist was very thorough and gave me some helpful advice - definitely 10 out of 10 for professionalism and kindness

Alex Clifton

11:00 04 Sep 25

Fantastic - moved here 2 years ago and been very happy with the service. Friendly, considerate staff and easy to make appointments. They are also amazing with my toddler daughter. Prices are reasonable for private dentistry. Highly recommend.

Toby Smith

18:36 03 Sep 25

Came here after recommendation and quickly knew it was a good place to come. All the staff I dealt with were very welcoming, friendly, and made sure I was looked after. I was appointed to Dr Aishah who was very professional and just lovely in general. Highly recommend

Matt Smith

17:56 14 Jul 25

From someone who has always struggled with odontophobia (fear of dental treatment and management) they are exceptionally mindful, patient and understanding professionals, always seeking my best interests. I’ve been going to this dentist for 5+ years and have had some difficult experiences prior but I can safely say at Buckden Dental Clinic, I’ll be cared for and have always felt calm and confident in their hands.The reception team are lovely too and are very considerate to me and my work schedules. Fundamentally, a very warm-hearted bunch ❤️

Michal Czapla

14:12 27 Jun 25

I've had a fantastic experience with Buckden Dental Clinic. From the moment I walked in, the team made me feel welcome and at ease. The staff are incredibly professional, kind, and attentive. My dentist took the time to explain everything clearly and made sure I was comfortable throughout. The clinic itself is spotless and modern, with a calming atmosphere that really helps put you at ease. It’s clear they truly care about their patients and go the extra mile. I wouldn’t hesitate to recommend them to anyone looking for high-quality dental care.

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What our patients say

Alan B

“I don’t normally do reviews, well, not good ones anyway, but on this occasion I will. Having neglected my teeth for over 7 years due to circumstances beyond my control, covid being one of them, so I bit the bullet and went to see my dentist (Heidi) and the outcome was not good as expected, I needed 6 teeth removed, yep that’s going to hurt a little, but then I remembered that Buckden...

Amie C

“I had the best experience I’ve ever had at a dentist at Buckden Dental Clinic. The staff are all wonderful, from the receptionists to the nurses and dentists. I’m usually a very anxious person at the dentist. I’ve had bad experiences before and had left going to the dentist far longer than I should. I’m also, regretfully, a smoker, which can feel embarrassing and shameful when speaking...

Rachel

“We were recommended Buckden Dental Clinic and are so glad we were. We recently joined Buckden Dental Clinic after moving to the area and being unable to find any NHS dentists taking patients on. Previous dentists had also left me with some bad experiences, so I was keen to find a well-recommended dental practice. We were recommended Buckden Dental Clinic and are so glad we were. They...

T.F.W

“I have the utmost confidence that any dental work advised by Kam. I have been a patient of Kam for almost two years. During that time, I have needed a lot of dental work, including the removal of my remaining lower teeth and the provision of a full lower denture. The extractions were painless, and the denture immediately fitted perfectly with no adjustments required. I have the utmost...

Wendy C

“The hygienist today is the best one I have ever been to. I just wanted to tell you the hygienist today is the best one I have ever been to. She explained what she was going to do before she started, and I didn’t get soaking wet like I did the last time I had it done with the water. Georgina was brilliant as always.”

Grant O

“Firstly, I must congratulate the whole team at the Buckden Dental Clinic in these much-changed and challenging Coronavirus times. Your procedures have been well organised to manage patients in a protected, safe environment. Explanations were clear from the first contact and were well thought out. The confidence gained overall with regard to the reduction of risk was reassuring. Simona’s...

“I don’t normally do reviews, well, not good ones anyway, but on this occasion I will. Having neglected my teeth for over 7 years due to circumstances...

“I had the best experience I’ve ever had at a dentist at Buckden Dental Clinic. The staff are all wonderful, from the receptionists to the nurses...

“We were recommended Buckden Dental Clinic and are so glad we were. We recently joined Buckden Dental Clinic after moving to the area and being unable...

“I have the utmost confidence that any dental work advised by Kam. I have been a patient of Kam for almost two years. During that time, I have needed...

“The hygienist today is the best one I have ever been to. I just wanted to tell you the hygienist today is the best one I have ever been to. She...

“Firstly, I must congratulate the whole team at the Buckden Dental Clinic in these much-changed and challenging Coronavirus times. Your procedures...

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19 / 12 / 2025